Incidents | Master IT Support Incidents reported on status page for Master IT Support https://status.masteritsupport.com/es https://d1lppblt9t2x15.cloudfront.net/logos/001d492b84427b58d93e1c9351691721.png Incidents | Master IT Support https://status.masteritsupport.com/es es Planned power maintenance in Miami https://status.masteritsupport.com/es/incident/975488 Wed, 29 Jul 2026 11:00:01 -0000 https://status.masteritsupport.com/es/incident/975488#15f0f70afe8e412d0be4a5e4ccf6721667e2544ec019f1a7297d9370437fd1bc The datacenter is conducting a preventative power maintenance. During the maintenance window, power redundancy may be temporarily reduced, and IPMI access may be unavailable for the duration of the work. No service impact is expected. Please note that although the maintenance should not cause any service interruption, work on core components can increase the likelihood of an outage. Thank you for your understanding. Planned power maintenance in Miami https://status.masteritsupport.com/es/incident/975489 Tue, 28 Jul 2026 11:00:01 -0000 https://status.masteritsupport.com/es/incident/975489#1b03c97495ff3f393fe169d2ad36d4b86071a211d641126acddaae3f8cd334de The datacenter is conducting a preventative power maintenance. During the maintenance window, power redundancy may be temporarily reduced, and IPMI access may be unavailable for the duration of the work. No service impact is expected. Please note that although the maintenance should not cause any service interruption, work on core components can increase the likelihood of an outage. Thank you for your understanding. Maintenance - Miami Router Upgrade https://status.masteritsupport.com/es/incident/966879 Tue, 21 Jul 2026 07:00:24 -0000 https://status.masteritsupport.com/es/incident/966879#fce1a0c5b16286dc567670df81501b5a2ba4151c2ff9e485d379c1dc043aca1f Maintenance completed Maintenance - Miami Router Upgrade https://status.masteritsupport.com/es/incident/966879 Tue, 21 Jul 2026 04:00:24 -0000 https://status.masteritsupport.com/es/incident/966879#e72c4f947e2752cfd3b155ba69a844f6e44e609c3e7f9c6f4800ff4b918d574b This notification is to inform you of scheduled maintenance that may affect your service. Please review the details of this notification to determine how it will affect your service. Event Type: Router Upgrade Start: 2026-07-21 00:00:00 Eastern End: 2026-07-21 03:00:00 Eastern Location(s): Miami, Florida (MI1) The router will be upgraded to fix a known firmware bug that can potentially cause unplanned downtime. During this time, there will be multiple reboot events, lasting up to an estimated 15 minutes each, causing network inaccessibility.