{"data":{"id":"186681","type":"status_page","attributes":{"company_name":"Master IT Support","company_url":"https://www.masteritsupport.com","contact_url":"https://www.masteritsupport.com/contact.php","logo_url":"https://d1lppblt9t2x15.cloudfront.net/logos/71e2628a89e90fdecd407fe85011b146.png","timezone":"Eastern Time (US \u0026 Canada)","subdomain":"mitsupp","custom_domain":"status.masteritsupport.com","announcement":null,"logo_remote_url":null,"aggregate_state":"operational","created_at":"2024-05-04T21:44:41.926Z","updated_at":"2025-04-03T22:57:35.269Z"},"relationships":{"sections":{"data":[{"id":"211786","type":"status_page_section"}]},"resources":{"data":[{"id":"8484838","type":"status_page_resource"},{"id":"8484837","type":"status_page_resource"}]},"status_reports":{"data":[{"id":"534437","type":"status_report"},{"id":"538850","type":"status_report"},{"id":"534440","type":"status_report"},{"id":"529199","type":"status_report"},{"id":"529201","type":"status_report"},{"id":"529202","type":"status_report"},{"id":"538336","type":"status_report"}]}}},"included":[{"id":"211786","type":"status_page_section","attributes":{"name":"Current status by service","position":1}},{"id":"8484838","type":"status_page_resource","attributes":{"status_page_section_id":211786,"resource_id":1357133,"resource_type":"ResourceGroup","public_name":"North America","explanation":"","position":0,"availability":0.988258,"status":"operational","status_history":[{"day":"2025-01-04","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-11","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-12","status":"downtime","downtime_duration":156.876728,"maintenance_duration":0},{"day":"2025-01-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-15","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-16","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-17","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-18","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-19","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-20","status":"downtime","downtime_duration":288.971366,"maintenance_duration":0},{"day":"2025-01-21","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-23","status":"downtime","downtime_duration":862.146557,"maintenance_duration":0},{"day":"2025-01-24","status":"downtime","downtime_duration":4508.511696,"maintenance_duration":0},{"day":"2025-01-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-26","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-27","status":"downtime","downtime_duration":868.7944599999998,"maintenance_duration":0},{"day":"2025-01-28","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-29","status":"downtime","downtime_duration":1610.931659,"maintenance_duration":0},{"day":"2025-01-30","status":"downtime","downtime_duration":313.578932,"maintenance_duration":0},{"day":"2025-01-31","status":"downtime","downtime_duration":1799.323432,"maintenance_duration":0},{"day":"2025-02-01","status":"downtime","downtime_duration":167.291319,"maintenance_duration":0},{"day":"2025-02-02","status":"downtime","downtime_duration":161.603376,"maintenance_duration":0},{"day":"2025-02-03","status":"downtime","downtime_duration":1727.790012,"maintenance_duration":0},{"day":"2025-02-04","status":"downtime","downtime_duration":1226.713565,"maintenance_duration":0},{"day":"2025-02-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-06","status":"downtime","downtime_duration":2119.412385,"maintenance_duration":0},{"day":"2025-02-07","status":"downtime","downtime_duration":7302.795693,"maintenance_duration":0},{"day":"2025-02-08","status":"downtime","downtime_duration":117.781341,"maintenance_duration":0},{"day":"2025-02-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-10","status":"downtime","downtime_duration":169.142545,"maintenance_duration":0},{"day":"2025-02-11","status":"downtime","downtime_duration":12891.924251999999,"maintenance_duration":0},{"day":"2025-02-12","status":"downtime","downtime_duration":25970.13115,"maintenance_duration":0},{"day":"2025-02-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-14","status":"downtime","downtime_duration":274.565954,"maintenance_duration":0},{"day":"2025-02-15","status":"downtime","downtime_duration":3717.587934,"maintenance_duration":0},{"day":"2025-02-16","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-17","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-18","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-19","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-21","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-23","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-24","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-26","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-27","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-28","status":"downtime","downtime_duration":1661.855669,"maintenance_duration":0},{"day":"2025-03-01","status":"downtime","downtime_duration":2622.568654,"maintenance_duration":0},{"day":"2025-03-02","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-03","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-04","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-07","status":"downtime","downtime_duration":15295.826773,"maintenance_duration":0},{"day":"2025-03-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-11","status":"downtime","downtime_duration":821.247545,"maintenance_duration":0},{"day":"2025-03-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-15","status":"downtime","downtime_duration":161.813689,"maintenance_duration":0},{"day":"2025-03-16","status":"downtime","downtime_duration":202.398638,"maintenance_duration":0},{"day":"2025-03-17","status":"downtime","downtime_duration":3196.498155,"maintenance_duration":0},{"day":"2025-03-18","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-19","status":"downtime","downtime_duration":162.431172,"maintenance_duration":0},{"day":"2025-03-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-21","status":"maintenance","downtime_duration":0,"maintenance_duration":10800.0},{"day":"2025-03-22","status":"downtime","downtime_duration":179.735341,"maintenance_duration":0},{"day":"2025-03-23","status":"downtime","downtime_duration":195.068318,"maintenance_duration":0},{"day":"2025-03-24","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-25","status":"maintenance","downtime_duration":0,"maintenance_duration":32400.0},{"day":"2025-03-26","status":"maintenance","downtime_duration":0,"maintenance_duration":14400.0},{"day":"2025-03-27","status":"downtime","downtime_duration":147.408279,"maintenance_duration":0},{"day":"2025-03-28","status":"downtime","downtime_duration":183.216256,"maintenance_duration":0},{"day":"2025-03-29","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-30","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-31","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-04-01","status":"maintenance","downtime_duration":0,"maintenance_duration":3546.0},{"day":"2025-04-02","status":"maintenance","downtime_duration":0,"maintenance_duration":17953.0},{"day":"2025-04-03","status":"maintenance","downtime_duration":0,"maintenance_duration":14400.0}]}},{"id":"8484837","type":"status_page_resource","attributes":{"status_page_section_id":211786,"resource_id":1357135,"resource_type":"ResourceGroup","public_name":"Europe","explanation":"","position":1,"availability":0.999613,"status":"operational","status_history":[{"day":"2025-01-04","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-11","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-15","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-16","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-17","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-18","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-19","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-21","status":"downtime","downtime_duration":119.348898,"maintenance_duration":0},{"day":"2025-01-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-23","status":"downtime","downtime_duration":336.776637,"maintenance_duration":0},{"day":"2025-01-24","status":"downtime","downtime_duration":98.176084,"maintenance_duration":0},{"day":"2025-01-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-26","status":"downtime","downtime_duration":402.96117100000004,"maintenance_duration":0},{"day":"2025-01-27","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-28","status":"downtime","downtime_duration":158.339175,"maintenance_duration":0},{"day":"2025-01-29","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-30","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-01-31","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-01","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-02","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-03","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-04","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-05","status":"downtime","downtime_duration":158.213064,"maintenance_duration":0},{"day":"2025-02-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-08","status":"downtime","downtime_duration":156.330548,"maintenance_duration":0},{"day":"2025-02-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-11","status":"downtime","downtime_duration":183.580075,"maintenance_duration":0},{"day":"2025-02-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-15","status":"downtime","downtime_duration":159.864499,"maintenance_duration":0},{"day":"2025-02-16","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-17","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-18","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-19","status":"downtime","downtime_duration":1230.904054,"maintenance_duration":0},{"day":"2025-02-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-21","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-23","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-24","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-26","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-27","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-02-28","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-01","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-02","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-03","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-04","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-11","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-15","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-16","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-17","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-18","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-19","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-21","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-23","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-24","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-26","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-27","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-28","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-29","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-30","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-03-31","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-04-01","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-04-02","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2025-04-03","status":"operational","downtime_duration":0,"maintenance_duration":0}]}},{"id":"3461522","type":"status_update","attributes":{"message":"GTT will be performing a scheduled maintenance in New York which may cause an interruption in service.","published_at":"2025-03-26T07:00:00.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"534437","type":"status_report","attributes":{"title":"GTT Maintenance in New York","report_type":"maintenance","starts_at":"2025-03-26T07:00:00.000Z","ends_at":"2025-03-26T10:00:00.000Z","affected_resources":[{"status_page_resource_id":"8484838","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"3461522","type":"status_update"}]}}},{"id":"3487476","type":"status_update","attributes":{"message":"Our team will be peforming an upgrade to our edge routers to improve the capabilities of our routing platform. During this window there will be downtime as we migrate to the new routing platform. We expect the downtime to be up to 60 minutes but may be longer. \n\nThis will affect all services in London, remote GRE and WAF services will be pre-emptively moved away from London during this window to minimize impact.","published_at":"2025-04-09T02:00:05.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"538850","type":"status_report","attributes":{"title":"London - Router Upgrade","report_type":"maintenance","starts_at":"2025-04-09T02:00:05.000Z","ends_at":"2025-04-09T06:00:00.000Z","affected_resources":[{"status_page_resource_id":"8484837","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"3487476","type":"status_update"}]}}},{"id":"3461528","type":"status_update","attributes":{"message":"GTT will be performing a scheduled maintenance in New York which may cause an interruption in service.","published_at":"2025-04-02T03:00:54.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"534440","type":"status_report","attributes":{"title":"GTT Maintenance in New York","report_type":"maintenance","starts_at":"2025-04-02T03:00:54.000Z","ends_at":"2025-04-02T08:00:00.000Z","affected_resources":[{"status_page_resource_id":"8484838","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"3461528","type":"status_update"}]}}},{"id":"3432644","type":"status_update","attributes":{"message":"GTT will be performing a scheduled maintenance in New York which may cause an interruption in service.","published_at":"2025-03-21T07:00:00.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"529199","type":"status_report","attributes":{"title":"GTT Maintenance in New York","report_type":"maintenance","starts_at":"2025-03-21T07:00:00.000Z","ends_at":"2025-03-21T10:00:00.000Z","affected_resources":[{"status_page_resource_id":"8484838","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"3432644","type":"status_update"}]}}},{"id":"3432646","type":"status_update","attributes":{"message":"GTT will be performing a scheduled maintenance in Miami which may cause an interruption in service.","published_at":"2025-03-25T05:00:44.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"529201","type":"status_report","attributes":{"title":"GTT Maintenance in Miami","report_type":"maintenance","starts_at":"2025-03-25T05:00:44.000Z","ends_at":"2025-03-25T14:00:44.000Z","affected_resources":[{"status_page_resource_id":"8484838","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"3432646","type":"status_update"}]}}},{"id":"3432648","type":"status_update","attributes":{"message":"GTT will be performing a scheduled maintenance in Miami which may cause an interruption in service.","published_at":"2025-03-26T06:00:34.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"529202","type":"status_report","attributes":{"title":"GTT Maintenance in Miami","report_type":"maintenance","starts_at":"2025-03-26T06:00:34.000Z","ends_at":"2025-03-26T10:00:34.000Z","affected_resources":[{"status_page_resource_id":"8484838","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"3432648","type":"status_update"}]}}},{"id":"3484790","type":"status_update","attributes":{"message":"GTT will be performing a scheduled maintenance in New York which may cause an interruption in service.","published_at":"2025-04-03T03:00:47.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"538336","type":"status_report","attributes":{"title":"GTT Maintenance in New York","report_type":"maintenance","starts_at":"2025-04-03T03:00:47.000Z","ends_at":"2025-04-03T08:00:00.000Z","affected_resources":[{"status_page_resource_id":"8484838","status":"maintenance"}],"aggregate_state":"maintenance"},"relationships":{"status_updates":{"data":[{"id":"3484790","type":"status_update"}]}}}]}